Hospitality & catering recruitment: the people who keep guests coming back
A hotel manager who federates his teams, a leader who holds a card and a brigade, an income manager who makes the turnover take off: these profiles are not on an advertisement. We will look for them for you, in France and internationally.
Cadran Talents recruits managers and experts in hotel and catering: establishment management, kitchen, revenue management, sales, support functions. Whether you are a hotel group that opens new establishments, a restaurant that structures its development or an independent house that seeks its next director, we take care of the complexity so that you can focus on the essentials: offer an experience that brings your customers back.
Why this sector is demanding
A profession of passion, a market under tension
Hotels and restaurants are based on people. An establishment can have the most beautiful location and the best map, everything is played at the time of service, in reception and in constancy. However, the sector is experiencing long-term shortage of qualified profiles, in particular on managerial positions.
The right candidates are in office, courted and attentive to their working conditions. Convincing them requires a personalized approach, an honest speech about the job and a true knowledge of their profession.
Here's what a well-conducted recruitment changes for you:
A stable direction. A school principal recruited for his skills and his fit with your culture remains, loyalty his teams and carries out your results over time.
Successful openings. Opening a hotel in Bordeaux or a restaurant in Lisbon means recruiting a full team in a few weeks, without lowering the level. We can do it.
A kitchen that keeps her promises. Executive chef, chef de cuisine, chef pâtissier : we evaluate the technique, but also the ability to manage a brigade, manage costs and fit into your concept.
A measurable commercial performance. Revenue managers, sales managers, distribution managers: profiles that transform your occupancy rate and average price.
The profiles we recruit
Direction, kitchen, commercial and support functions
Directorate of Establishment: Managing Director, Hotel Director, Operating Director, Restaurant Director, Accommodation Director, Food & Beverage Manager, Spa Director, Opening Manager.
Kitchen and service : Executive chef, chef de cuisine, chef pâtissier, sous-chef, chef de partie experienced, maître d'hotel, director de salle, sommelier, head of banquets and events.
Revenue management and sales: revere manager, sales manager, distribution manager and OTA, marketing director, group and seminar manager, booking manager.
Support and Development Functions: Director of Human Resources, Comptroller of Management, Financial Director, Quality Manager, Technical Director, Development Manager and Franchise.
To go further:
Our approach
A four-step approach
1. Cadrage. We meet with management to understand the institution, concept, team, job issues and compensation. 2. Direct approach. We map the institutions and groups where the profiles are located, and then contact them directly and confidentially.
3. Evaluation. In-depth interview with a consultant who is familiar with the sector, where necessary, taking systematic reference. You receive a shortlist of 3 to 5 candidates within three weeks. 4. Integration. We accompany you in the negotiation and follow the candidate for his first 100 days, with a replacement guarantee.
What method for which position? Our guide:
Our solutions for hotels and restaurants
A solution adapted to each need
A Director General's appointment does not take place as an establishment opening with forty posts to be filled. We adapt the solution to your need, with the same level of requirement.
For managerial and expert posts
Profiles that make the difference in an institution are recruited by direct approach. Our solutions:
Direct approach — For establishment directors, chefs, income managers and service managers: market mapping, direct and confidential contact, shortlist in three weeks.
Executive search — For the Directorates-General, the Directorates-General for Multi-site Operations and the Management Committees for Hotel and Catering Groups.
Interim management — A hotel manager or a chef available within 10 days to ensure continuity of recruitment or opening.
Volume recruitment — For openings of establishments and seasons: a dedicated team, a homogeneous process and a schedule held, from the director to the room and floor teams.
Reference checks — Verification of experience, diplomas and professional references before any decision is taken, in order to recruit in confidence.
For support and development functions
Human resources, finance, management control, marketing, development and franchise: we also recruit profiles that structure your headquarters and support your growth.
The essential difference: we do not send you CVs. We present you with people you met, evaluated and motivated, with a clear account for each.
Human first, the tools then
The sourcing tools save us time. But nothing replaces a conversation to understand why a chef leaves a house, what a director expects from his next job or how a candidate will react in your institution.
Each mission is followed by a dedicated consultant, your sole contact for the integration brief. A contact. A constant level of demand.
Are you also recruiting for food production or distribution? Discover our agri-food expertise:
Recruitments in France and internationally
Paris, Lyon, the French Riviera, the Alps and beyond
We recruit all over France, for urban, seaside or mountain establishments, and internationally in more than 25 countries, with local partners who know about hotels and restaurants.
Knowledge of local markets. Recruiting a hotel manager in Geneva, a chef in Marrakech or an income manager in Barcelona requires knowledge of the practices, remuneration and constraints of each country. Our local consultants and partners know them.
A constant level of demand. Whether we are recruiting in Paris, Lisbon or Singapore, the method is the same: precise framing, direct approach, structured evaluation and reference checks.
A coordination that meets your schedule. Most of our recruitment results in six to ten weeks, including international recruitment. For an opening, we build the schedule with you and yours.
Trends in recruitment in the sector
What changes for employers
Activity starts again, but interesting history is not that of volumes. It is the expectations of the candidates, which have changed over time.
Life balance has become a criterion. Candidates look at the schedules, the consecutive days of rest, the organisation of work. Institutions that have rethought their schedules attract and retain their teams more easily.
Compensation is discussed more openly. Wages, bonuses on objectives, housing, interest: the packages have diversified and the candidates compare. We help you position yourself with a precise reading of the market.
Digital skills matter. Online distribution, revenue management, reputation, management tools: profiles that master these topics are being sought, and school managers must now understand them.
Management makes a difference. The teams remain for a manager who respects, trains and advances them. We evaluate this dimension with as much attention as the technique.
International mobility remains a lever. Many management profiles have worked abroad and would gladly return. This is an opportunity for groups that are developing outside France.
Our areas of expertise
Hotels, restaurants, groups and independents
Luxury hotels and palaces: general branches, accommodation and food & beverage departments, chefs, customer managers and spa for establishments where service excellence is the norm.
Hotel groups and chains: establishment directors, regional directors, income managers, business managers and functions headquartered for developing networks, in France and internationally.
Gourmet, bistronomic and commercial dining: chefs, restaurant directors, directors of multi-site operations and development managers for independent houses as well as for catering groups.
Catering, Event and Collective Restoration: operating managers, production managers, business managers and quality managers for activities where organization and reliability are essential.
What You Win With Cadran Talents
Why industry professionals trust us
A human approach. Our consultants take the time to understand your institution and meet with each candidate. That's the difference between a corresponding resume and a person who will succeed in your home.
A single contact person. No multiplication of contacts. A consultant runs your mission, whether it is a management position in Paris or a full opening in three countries.
More than a shortlist. We advise you on remuneration, position positioning and integration. And we remain present after the signature.
Speed without compromise. A shortlist within three weeks, full recruitment in six to ten weeks on average, without lowering the level of assessment.
We know your job. We know what a tense service, a season or an opening involves for a team. Our consultants speak the language of the sector and evaluate the candidates with the right criteria.
Frequently asked questions
What positions do you recruit in hotels and restaurants?
We recruit executives and experts from the sector: general managers, hotel and restaurant managers, operating directors, accommodation and food & beverage managers, executive chefs and chefs, pastry chefs, income managers, sales and marketing directors, distribution managers, hotel managers and sommeliers, as well as support functions (human resources, finance, quality, technical, development). We work for hotels, restaurants, groups, caterers and collective catering.
How long does it take to hire?
Most of our recruitments result in 6 to 10 weeks, depending on the post and location. A shortlist is presented within three weeks of framing. Executive positions and very rare profiles may require more. For an opening of the establishment, we set a precise timetable upstream and mobilize a dedicated team to hold it. In the event of an emergency, interim management can cover a post within 10 days.
Can you recruit a full team for an opening?
Yes. Our volume recruitment offer is designed for hotel and restaurant openings: we first recruit the director and service managers, then the kitchen, room, reception and floor teams, with a homogeneous process and weekly follow-up. We can also organize on-site recruitment sessions and coordinate the integration of the entire team.
Are you recruiting outside of France?
Yes. We are intervening in more than 25 countries in Europe, the Middle East, Asia and North America, with consultants and local partners who are familiar with hotel and catering. Whether you are opening an establishment in Lisbon, looking for a chef for Marrakech or a director for Geneva, you keep a single contact and the same level of requirement.
How can a firm help me to retain my teams?
First of all by recruiting the right people: a director or a leader chosen for his management as much as for his technique retains his teams. Then by advising you on pay, work organisation and integration. Our HR consulting and employer brand offer also helps you make your institution more attractive to the candidates you want to keep.
How do you assess the candidates?
Each successful candidate passes a thorough interview with a consultant who knows the sector: journeys, numerical achievements, management style, real motivation for your project. For kitchens, we can arrange a test in situation. For management positions, we add situations and an interview with an associate. Professional references shall be checked before presentation, and diplomas checked if necessary.
What distinguishes the approach of Cadran Talents?
A real knowledge of hotel and catering, a direct approach that will look for the profiles in place, a single contact of the integration brief and a guarantee of replacement during the trial period. We are demanding on quality, timeliness and communication, so that you can entrust your recruitment with confidence and focus on your clients.
Ready to recruit talent that will make a difference?
Let's talk about your institution, your team and the position to be filled. We will tell you frankly what the market allows and how we propose to move forward.
Contact us today for a first exchange without commitment, whether you prepare an opening, replace a director or strengthen your brigade.
